Cookie Policy
This document explains how ONT 365 uses cookies and similar tracking technologies across its digital properties (the “Platform(s)”, “we”, “us” or “our”). The purpose of this Cookie Policy is to tell you — the person using our Platform(s) — what information we collect, why we collect it and how you can control those choices.
We use cookies (small text files with alphanumeric identifiers placed on your device) and comparable tracking tools such as web beacons, pixels, tags and scripts to recognise browsers and collect information about how visitors interact with our Platform(s). These tools help us improve navigation, enable account features, analyse usage, and deliver or measure targeted marketing.
Certain service providers, partners, contractors, commercial associates, advertisers, publishers and advertising networks (“Third Parties”) may also set or access cookies when they provide services on our behalf.
Why we use cookies
Cookies allow us to tailor your experience on our Platform and remember your preferences. We deploy cookies and similar technologies to make the Platform work properly and to help us understand and improve how it is used.
The main uses of cookies on our Platform include:
- Supporting basic site functionality such as navigation, registration, login and feedback forms;
- Analysing how products, services and features are used to improve performance and reliability;
- Powering promotional and marketing activities, including personalised and behavioural advertising;
These technologies do not reveal personally identifiable information unless you volunteer it to us (for example, by completing a form).
Where cookies are placed
Cookies may be set by:
- Platforms we operate directly;
- Trusted third-party services and mobile apps that we authorise to support our Platform features.
By using our Platform you accept this Cookie Policy. Some cookies are essential for the Platform to function and cannot be switched off in our systems. Others are optional and can be managed via your browser or our consent tools.
These cookies are essential for the operation of our Platform (you cannot opt out of these essential cookies). Your browser may also allow you to block or remove cookies; consult your browser’s "Help" menu or its online documentation for details. If you continue to use our services without blocking cookies, you are consenting to their use.
Types of cookies
- Session cookies: Temporary cookies that exist only while your browser session is open and help the Platform work smoothly.
- Essential cookies: Required for core Platform functions such as authentication and member benefits.
- Functional cookies: Remember choices you make (for example language or region) to provide a more personalised experience.
- Persistent cookies: Stored on your device for a defined period so the Platform recognises you on return visits.
- Targeting & advertising cookies: Collect information to tailor adverts and marketing communications to your interests.
- Analytics cookies: Aggregate usage data to help us improve performance and user experience.
Examples of common cookies you may encounter:
session_id: Connects your browser to our server and preserves state between requests.
theme_pref: Records a preference such as dark mode.
auth_method: Adjusts how the Platform presents features depending on how you signed in.
NID (Google): Used by Google to help personalise ads across Google services.
IDE (DoubleClick - Google): Prevents repetitive ads and improves overall ad quality.
test_cookie (DoubleClick - Google): Helps determine whether the browser supports cookies to enable ad services.
Third-party cookies
- Google cookies: Used for analytics and advertising (including remarketing).
- Facebook cookies: Support interest-based advertising across Facebook properties.
- Bing cookies: Used for marketing, advertising and remarketing via Microsoft platforms.
Sharing information
We may share contact and billing details as set out in our Privacy Policy and this Cookie Policy in the following circumstances:
— With your explicit consent.
— With partners and affiliates under common control.
— With third parties who provide services such as analytics, data management, web hosting and technical support (Service Providers).
— In connection with mergers, sales, transfers of assets or other business changes.
— When necessary to protect the Platform, our users, or to comply with legal obligations.
Managing cookies via your browser
Most browsers let you manage or delete cookies and local storage. You can configure your browser to block cookies, accept only certain types, or clear cookies at the end of a session. You can also use browser extensions and the "Do Not Track" signal to limit third-party tracking. Please be aware that disabling cookies may break certain features of the Platform. For detailed guidance on managing cookies in all major browsers visit https://allaboutcookies.org.
Contact information
If you have questions about how we collect or use data, please contact us at